Tag
Nexma
BitLocker recovery keys after Windows updates: Intune escrow to Entra ID, TPM/PCR failures, and a helpdesk runbook that survives audits
Blue-screen recovery after Patch Tuesday or BitLocker compliance flapping without escrow — this runbook covers TPM/PCR drift, Intune policies, Entra key retrieval, Graph RBAC edge cases, rotation, and how Nexma ties tickets to devices for audit-friendly ops.
Remote diagnostics without TeamViewer — Nexma agent (NEXMA)
Browser-based remote sessions with audit trails—the Nexma agent alongside Microsoft 365.
Intune software catalog tied to user requests (NEXMA)
Intune software catalog with business approval—fewer install tickets and cost control.
Offboarding without chaos: HR + IT checklist (NEXMA)
HR + IT offboarding: one checklist and live status when employees leave.